Returns
How to return a battery within 14 days and how damaged batteries are handled.
Draft, pending legal review.
14-day right of withdrawal
You can withdraw from your purchase within 14 days of delivery without giving a reason. Use the withdrawal form or email us.
Returning a battery
Batteries ship as dangerous goods. We send you a prepaid return label and packaging instructions for the carrier. Damaged batteries need special packaging, so contact us before sending one back.